Policies

Let's Talk Exchanges

OGCLA makes exchanging women's clothing simple. We will happily exchange your item(s) for another size or even a different item of equal or lesser value within 10 days of your online purchase. 

To qualify for an exchange, simply return your item within 10 business days from the date of purchase with the receipt from your package in its original, resalable condition. It must be free of perfume, stains, smoke, or any other odor and include all tags still attached. Please write on your receipt the item, color, and size that you'd like instead.

Only one exchange is available per item. This means that after an item has already been exchanged once, you cannot exchange it again. If you choose to exchange for a higher-priced item, you will be billed only the difference via PayPal invoice. We will then ship your Exchanged item to you for FREE.

If we do not have the item you requested in stock at the time we receive your exchange, we will issue you store credit. We do not offer refunds.

All "clearance & sale" items are final sale and can not be exchanged

All BATHING SUIT SETS are FINAL SALE & CAN NOT BE EXHCHANGED

Please allow us up to 14 business days from the date your item is mailed back to us for us to process your exchange. You will receive the new or preferred item within that time.

Please Send All Returns To:

OGCLA/ OurGlass 
8939 S. Sepulveda Blvd. # 110-769
Los Angeles, CA 90045